We market our products directly to the NHS and Private Sectors through a highly skilled Direct Sales Team and Customer Support Teams.
Our Hospital Sales Team Territory Managers have detailed and specialist product knowledge and decades of experience in a variety of hospital departments. A very skilled Support Team works closely with each Territory Manager to provide a personal level of service to each of our customers.
We have dedicated Product Managers who provide specialist product knowledge and education and support for our Sales Team. Our commercial or trade clients are managed and supported by our Business-to-Business Manager.
To deliver the highest quality products, consistently, we have an extensive quality control department at our Basildon facility. Each reusable instrument we sell undergoes a series of QA and QC checks and tests to ensure the product is fit for purpose and meets our exacting quality standards. All our instruments are manufactured in a variety of factories to our specifications and technical files.
We take pride in our marketing and creative material striving to produce informative literature that not only presents our products, but provides educational information. We attend a number of exhibitions each year where we use the opportunity to demonstrate our products and allow customers to see, first hand, the high calibre of our product ranges and obtain feedback from our markets.